Frequently Asked Questions

Denka prices are competitive, with a focus on delivering value and quality.

We have been in Malaysia, since 2019; via full acquisition of Estop Sdn Bhd.

We can recommend our accredited applicator to resolve your concerns.

Any waterproofing solution typically comes with a 10- to 15-year guarantee; however, this is dependent on the method of application and the proportion of the elements. You don’t need to re-waterproof your bathroom beyond this range if you follow the steps carefully.

You can directly buy from our Shah Alam factory in Seksyen 15, Shah Alam.

Yes. You can use Estop Rootproof as it will protect the concrete surface from damage due to growing roots.

The recommended layer is two coats of liquid membrane waterproofing system

Cementitious waterproofing system can be applied using brush and roller

For bathroom waterproofing system usually use cementitious waterproofing system but bituminous liquid applied membrane are also suitable.

Typical bond strength of cementitious waterproofing ranges from 0.5N-1.0N/mm², depends on the type of product used and the substrate.

Our admixtures are developed using cutting-edge R&D, advanced chemical engineering, and proprietary formulations. Regularly reviewed by our Japan headquarters, these products have been proven to enhance concrete strength, durability, workability, and long-term performance across a wide range of applications.

You can contact our Specification Team to arrange a product sample either for collection or delivery, by emailing enquiry@denka-cs.com or calling us at +603 5510 8810. For Safety Data Sheets (SDS), you can download them directly from the individual product pages on our website.

Yes, our outdoor products are engineered to withstand extreme weather conditions, provided they are applied within the recommended coverage and protection periods

Yes, we provide on-site support and training through our experienced technical engineers. Availability is subject to terms and conditions.

You may reach our Sales and Specification Department at enquiry@denka-cs.com or call us directly at +603 5510 8810. We're happy to assist with product information, technical support, and quotations.

Yes, Denka offers tutorial videos for selected products covering mixing procedures and application techniques. These videos are available on our official YouTube channel and are tailored to specific product lines. Availability may vary depending on the product.

Yes, our products meet both local and international safety standards and are routinely tested by accredited third-party laboratories to ensure consistent quality and compliance.